{"id":283239,"date":"2020-02-29T12:01:08","date_gmt":"2020-02-29T12:01:08","guid":{"rendered":"https:\/\/wyzowl.com\/?page_id=283239"},"modified":"2020-10-14T10:21:58","modified_gmt":"2020-10-14T09:21:58","slug":"customer-onboarding-statistics","status":"publish","type":"page","link":"https:\/\/wyzowl.com\/customer-onboarding-statistics\/","title":{"rendered":"Stats: Customer Onboarding Statistics 2020"},"content":{"rendered":"\n\n\n\n\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.0.5&#8243; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;50px||50px||false|false&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.0.2&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; z_index=&#8221;999&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; header_font_size=&#8221;60px&#8221; custom_margin=&#8221;||15px||false|false&#8221; header_font_size_phone=&#8221;40px&#8221;]\n<h1>Customer Onboarding Statistics 2020<\/h1>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.0.5&#8243;]When thinking about ways to grow a business, most people immediately think about reaching more people and acquiring more sales. But what about the people who sign up? How important is customer onboarding as an overall piece of the user journey puzzle? To find out, we surveyed 216 people in early 2020. We asked them about their experiences as customers, about the role onboarding has played in those experiences, how they feel brands do when it comes to onboarding &#8211; and how they feel it could be improved.[\/et_pb_text][et_pb_button button_url=&#8221;<a href=\"https:\/\/wyzowl.com\/customer-onboarding-statistics-2020-report\/&#038;#8221\">https:\/\/wyzowl.com\/customer-onboarding-statistics-2020-report\/&#038;#8221<\/a>; button_text=&#8221;Download PDF Report&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.0.5&#8243; button_icon=&#8221;%%24%%&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;10px|40px|10px|40px|false|false&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.0.2&#8243;][et_pb_image src=&#8221;<a href=\"https:\/\/wyzowl.com\/wp-content\/uploads\/2020\/02\/Onboarding-image-v2.png&#038;#8221\">https:\/\/wyzowl.com\/wp-content\/uploads\/2020\/02\/Onboarding-image-v2.png&#038;#8221<\/a>; _builder_version=&#8221;4.0.5&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section1&#8243; _builder_version=&#8221;4.0.5&#8243; background_color=&#8221;rgba(27,154,170,0.26)&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;100px||150px||false|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_image_phone=&#8221;off&#8221;][et_pb_row _builder_version=&#8221;4.0.5&#8243; custom_padding=&#8221;0px||||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; background_color=&#8221;#EF476F&#8221; background_layout=&#8221;dark&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;15px|30px|15px|30px|true|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221;]<strong>Citation Policy:<\/strong>\nPlease feel free to use these statistics in any commercial or non-commercial capacity. If you use the statistics we require a link back to Wyzowl[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.0.5&#8243; custom_padding=&#8221;||0px|||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-1\"><strong>Over 90%<\/strong> of customers feel that the companies they buy from &#8216;could do better&#8217; when it comes to onboarding new users\/customers.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=Over%2090%25%20of%20customers%20feel%20that%20the%20companies%20they%20buy%20from%20'could%20do%20better'%20when%20it%20comes%20to%20onboarding%20new%20users%2Fcustomers.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-1\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.0.5&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-2\"><strong>86%<\/strong> of people say they&#8217;d be more likely to stay loyal to a business that invests in onboarding content that welcomes and educates them after they&#8217;ve bought.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=86%25%20of%20people%20say%20they'd%20be%20more%20likely%20to%20stay%20loyal%20to%20a%20business%20that%20invests%20in%20onboarding%20content%20that%20welcomes%20and%20educates%20them%20after%20they've%20bought.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-2\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-3\"><strong>8 in 10<\/strong> users say they\u2019ve deleted an app because they didn\u2019t know how to use it.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=8%20in%2010%20users%20say%20they%E2%80%99ve%20deleted%20an%20app%20because%20they%20didn%E2%80%99t%20know%20how%20to%20use%20it.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-3\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-4\"><strong>More than half (55%)<\/strong> of people say they\u2019ve returned a product because they didn\u2019t fully understand how to use it.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=More%20than%20half%20(55%25)%20of%20people%20say%20they%E2%80%99ve%20returned%20a%20product%20because%20they%20didn%E2%80%99t%20fully%20understand%20how%20to%20use%20it.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-4\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.0.5&#8243; custom_padding=&#8221;0px||||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-5\"><strong>Nearly two-thirds (63%)<\/strong> of customers say that onboarding &#8211; the level of support they&#8217;re likely to receive post sale &#8211; is an important consideration in whether they make the decision in the first place.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=Nearly%20two-thirds%20(63%25)%20of%20customers%20say%20that%20onboarding%20-%20the%20level%20of%20support%20they're%20likely%20to%20receive%20post%20sale%20-%20is%20an%20important%20consideration%20in%20whether%20they%20make%20the%20decision%20in%20the%20first%20place.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-5\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.0.5&#8243; custom_padding=&#8221;0px||||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.29.3&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#1B9AAA&#8221; background_layout=&#8221;dark&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<strong>Video is the onboarding tool of choice\u2026.<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.0.5&#8243; custom_padding=&#8221;0px||||false|false&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.0.5&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-6\"><strong>91% of people<\/strong> have watched a video to understand how to use a physical product better. <\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=91%25%20of%20people%20have%20watched%20a%20video%20to%20understand%20how%20to%20use%20a%20physical%20product%20better.%20%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-6\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.0.5&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-7\"><strong>74% of people<\/strong> have watched a video to understand how to use a new app or website better.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=74%25%20of%20people%20have%20watched%20a%20video%20to%20understand%20how%20to%20use%20a%20new%20app%20or%20website%20better.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-7\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.0.5&#8243; custom_padding=&#8221;0px||||false|false&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.0.5&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-8\"><strong>97% of people<\/strong> think that video is an effective tool to welcome and educate new customers.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=97%25%20of%20people%20think%20that%20video%20is%20an%20effective%20tool%20to%20welcome%20and%20educate%20new%20customers.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-8\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.0.5&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-9\">When asked how they feel companies could improve re. onboarding, <strong>69% of people<\/strong> say that they feel more video should be used.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=When%20asked%20how%20they%20feel%20companies%20could%20improve%20re.%20onboarding%2C%2069%25%20of%20people%20say%20that%20they%20feel%20more%20video%20should%20be%20used.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-9\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.0.5&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221;]<span id=\"copy-target-1-10\"><strong>65% of customers<\/strong> say video is their favourite way to get to know how to use a product or service.<\/span>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwyzowl.com%2Fcustomer-onboarding-statistics%2F&amp;text=65%25%20of%20customers%20say%20video%20is%20their%20favourite%20way%20to%20get%20to%20know%20how%20to%20use%20a%20product%20or%20service.%20Source%3A%20\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-10\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.27.4&#8243; custom_padding=&#8221;100px||200px|||&#8221;][et_pb_row _builder_version=&#8221;3.27.4&#8243; custom_padding=&#8221;||0px||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.27.4&#8243;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font=&#8221;||||||||&#8221;]\n<h2><span class=\"ez-toc-section\" id=\"Where_next\"><\/span>Where next?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;3.27.4&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.27.4&#8243;][et_pb_text _builder_version=&#8221;4.0.5&#8243; text_font=&#8221;Inter &#8211; Extra Bold||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;24px&#8221; link_text_color=&#8221;rgba(255,255,255,0.6)&#8221; background_color=&#8221;#ef476f&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;20px|20px|20px|20px|false|false&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|10px|10px|10px|10px&#8221;]<a id=\"pdf-link\" href=\"javascript:DownloadAndRedirect()\">Click here to instantly <span style=\"color: rgba(255,255,255,1) !important;\">download a PDF<\/span> to help you attract your audience with video.<\/a>\n<script type=\"text\/javascript\"><br \/>\nfunction DownloadAndRedirect()<br \/>\n{<br \/>\n   var DownloadURL = \"https:\/\/wyzowl.s3.eu-west-2.amazonaws.com\/pdfs\/Wyzowl-attract-ebook.pdf.zip\";<br \/>\n   var RedirectURL = \"https:\/\/wyzowl.com\/thank-you-pdf\/\";<br \/>\n   var RedirectPauseSeconds = 1;<br \/>\n   location.href = DownloadURL;<br \/>\n   setTimeout(\"DoTheRedirect('\"+RedirectURL+\"')\",parseInt(RedirectPauseSeconds*1000));<br \/>\n}<br \/>\nfunction DoTheRedirect(url) { window.location=url; }<br \/>\n<\/script>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.27.4&#8243;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;Inter &#8211; Extra Bold||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;24px&#8221; link_text_color=&#8221;rgba(255,255,255,0.6)&#8221; background_color=&#8221;#1b9aaa&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;20px|20px|20px|20px|false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221;]<a href=\"\" onclick=\"Calendly.initPopupWidget({url: 'https:\/\/calendly.com\/wyzowl-team\/video-discovery-call'});return false;\">Click here to <span style=\"color: rgba(255,255,255,1) !important;\">schedule a call<\/span> with a video expert from our team. Find a date and time to suit you.<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.27.4&#8243;][et_pb_text module_class=&#8221;pricing-pop&#8221; _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;Inter &#8211; Extra Bold||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;24px&#8221; link_text_color=&#8221;rgba(255,255,255,0.6)&#8221; background_color=&#8221;#06d6a0&#8243; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;20px|20px|20px|20px|false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221;]<a href=\"#\">Click here to <span style=\"color: rgba(255,255,255,1) !important;\">get more info &amp; pricing<\/span>. Tell us your requirements &amp; we&#8217;ll tell you how we can help.<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Customer Onboarding Statistics 2020 When thinking about ways to grow a business, most people immediately think about reaching more people and acquiring more sales. But what about the people who sign up? How important is customer onboarding as an overall piece of the user journey puzzle? To find out, we surveyed 216 people in early [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[],"tags":[],"class_list":["post-283239","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/pages\/283239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/comments?post=283239"}],"version-history":[{"count":0,"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/pages\/283239\/revisions"}],"wp:attachment":[{"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/media?parent=283239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/categories?post=283239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wyzowl.com\/wp-json\/wp\/v2\/tags?post=283239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}